Have A Question? Get An Answer!

Have A Question? Get An Answer!

Direct healthcare may be new to you, but to us, it is the right way to get you the personalized care you deserve.

Ask us any questions you may have or check out the frequently asked questions below to see if your question is
already answered.

Frequently Asked Questions

Frequently Asked Questions

Here, we’ve gathered answers to some of the most common questions parents ask us. We know that raising healthy, happy kids comes with a lot of questions, and we’re here to help. If you don’t find the answer you’re looking for, feel free to reach out—we’re always here for you and your family.

Yes, we currently have openings in our practice. However, space is limited in order to provide personalized care to each patient. Once the practice reaches capacity, families will be placed on a wait-list and notified when a spot becomes available.

Rivertowns Pediatrics does not participate in any insurance plans. Your membership is HSA eligible.

The doctors personally speaks with all prospective families prior to signing up. This complimentary consultation provides an opportunity for both parties to determine if they will be a good fit for one another.

Membership fees are charged to your bank account or credit card.

Yes, membership can be cancelled at anytime provided a 30 day written notice.

There are various ways to arrange insurance coverage for the cost associated with immunizations and we work with families to create a customized solution.

Any out-of-office procedures, labs, or medical services from other medical providers such as specialist visits and in-patient hospitalizations are also not covered in membership and will be billed to your insurance by those providers.

Yes, Rivertowns Pediatrics is not a substitute for health insurance. If you choose to come to our practice you may benefit from choosing a different insurance plan. Please consult with a financial advisor or a representative from your insurance company to guide your plan choice.

Because the practice is small in size, the doctors personally knows your child and their medical history very well. If appropriate, long-distance care, such as virtual visits and calling in prescriptions can be utilized.